IMPORTANCE OF NON-VERBAL COMMUNICATIONS

Non verbal is a non-spoken context within which all face to face communication takes place. Every conscious or subconscious behavior in presence of another is suffused with meaning without which all verbal communication would be ambigous. Non-verbal communication includes pitch, speed,tone and volume of voice, gestures and facial expressions, body posture, stance, and proximity to the listener, eye movements and contact, and dress and appereance. Research suggests that only 5 percent effect is produced by the spoken word, 45 percent by the tone, inflexion, and other elements of voice, and 50 percent by body language, movements, eye contact, etc.

Other than,Transmission of messages by a medium other than speech or writing.However the study of non – verbal has focused on face to face interaction.Where it can be classified into three principle areas is a environmental conditions where communication takes places.The physical characteristic of the communicators and behaviors of communicators during interaction.